Welcome to the new XPLR Club
Sign InSign in is for current members only.
New members will be able to sign up soon.
A little guidance
Frequently
asked questions
How do I sign in to the new XPLR Club?
Open the sign-in email sent to the email address on your XPLR Club profile. Follow the link and set a password the first time you sign in. You don’t need to create a separate account.
What if I can’t find my sign-in email?
Check the inbox for the email address on your XPLR Club profile, including your spam and promotions folders. If you still can’t find it or need help accessing your account, email hello@xplrclub.com.
Do I need to enter my payment information again?
Most members won’t need to enter new payment information. If your membership requires a payment update, you’ll receive a separate email with instructions. Please follow the instructions sent specifically to you.
Do I need a new app?
iPhone: Update your existing XPLR Club app. There’s no new app to download.
Android: Download the new app using the link in your email, then delete the old app. The old Android app will no longer work.
Will I lose any content or community access?
No. Your existing content and community are moving to the new platform, including exclusive investigations, livestreams, behind-the-scenes videos, and early merch announcements. The new home makes content easier to find and watch, with better video quality, a cleaner layout, and even more content, including two new creator shows.
Which plan am I on, and what are the new options?
Your existing membership is Paranormal Pro. You’ll stay on your current monthly plan unless you choose to change it.
Paranormal Investigator: $9/month or $89/year for exclusive content.
Paranormal Pro: $19/month or $189/year for content plus the full community, livestreams, early-access merch drops, and additional perks.
Can I switch plans or choose annual billing?
Yes. Once you’re on the new platform, you can switch tiers, with changes applied based on your current billing cycle. To move to Paranormal Pro annual billing, use the link in your migration email.
How do I get my Founding Member badge?
The Founding Member badge is exclusively for existing members on Paranormal Pro, your current plan. It isn’t available on Paranormal Investigator. Stay on Paranormal Pro and sign in to the new platform within two weeks of launch so your badge appears on your account.
Why can’t I sign in to the old platform?
Access to the old platform may stop working as the move gets underway. Use the sign-in link in your migration email to access the new XPLR Club. If you need help, email hello@xplrclub.com.